The hotel staff were honestly the best I have very experienced, they were friendly chatty and supportive with all requests. The hotel's decor was in a traditional style, although very different from what I am used to, making me feel like a proper Venician! The room was really comfortable and the room service was excellent, it was clean and tidy and they gave plenty of amenities. The location was incredible, there were restaurants really close by of good quality and close to St Mark's Square. I would go back, just for the friendliness of the staff alone. I felt really safe by not having to carry a heavy key around with me and having a 24-hour reception.
Fms
avril 2023
The location of HC can’t be rivalled - a few minutes walk from St Mark’s Basilica and the piazza, with great restaurants all around, and easy access to water taxis and water busses. The hotel is quirky, as befits a building clearly retro fitted on more than one occasion. The staircase looks like the famous MC Escher painting, and my sons’ room has a mini-staircase leading to the bathroom. But the room has almost all the mod cons you’d expect and the breakfast is great value. My wife and I stayed here 21 years ago and greatly enjoyed our return trip.
David
juillet 2024
Great location so close to St Marks, restaurants etc but still on a quiet lane- staff were great and room had everything you need - recommend
Noble
octobre 2023
Excellent location, staff exceptionally helpful. We didn’t have the correct socket adaptors so we were allowed to borrow some from reception. We were also allowed to keep our luggage there after we had checked out as we had a late night flight
Andrea
avril 2023
great location and staff were very friendly and helpful
Neassa
juin 2023
Excellent location. Very good price. Great staff. Room was good, quite small but dont really need to be so big when you stay outside in city most of your time. Even bathroom was clean and nice.
Pontus
janvier 2023
Fantastic location for St Marks and surrounding sights. Very easy to get to Grand Canal. Plenty of good restaurants within 2 minute walk. Breakfast was okay but bettered by nearby restaurants for the same price.
Bob
août 2024
I liked the human relationship with all the members of the group that the personal of the Castello Hotel have shared with us in particular with me as I'm temporarily disabled and walking with a cane. They help me with my luggage in the way in and the way out. Marino at the reception was subtle, accurate and speak Spanish. Marie-Rose the cleaning lady is a bright sun that brings something very special to the house. I recommend the place. I'il be back God willing.
Enrico
décembre 2023
The room was spacious for three people and it was close to St. Mark’s.
Tak
juin 2023
- location was great; about 300m from San Marco Piazza; there were some restaurants around and even a market, called COOP - staff was nice and friendly; they helped us with some info about vaporetto to Burano/Murano - room was clean
Alexandra
avril 2022